Replies that always keep that warm, personal tone with your clients.
Create a free account for my salonA typical hair salon review
"Great haircut but I waited 30 minutes past my appointment"
Thank you for your feedback, Valentina — so glad you loved the cut! We're really sorry about that wait past your appointment time, it's not what we want for our clients, and we're working on keeping to schedule better. Hope to see you again soon!
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Service was a bit slow but the food was excellent, I'll be back ★★★☆☆
Thank you so much for your feedback! We're thrilled you enjoyed the food, and we're sorry about the wait — we're actively working on speeding up service. Looking forward to welcoming you back soon!
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